About Scrum Master
A Scrum Master helps a team understand and practise Scrum so that it can deliver
valuable work in short, steady cycles, and this course walks through the role in
the order most people learn it. It starts with Agile & Scrum
Foundations (the Agile values, the Scrum Guide, and empirical thinking),
then The Scrum Master Role, which covers servant leadership and
what you are, and are not, accountable for.
Next come the mechanics of Scrum. Scrum Events covers the Sprint,
Sprint Planning, the Daily Scrum, the Sprint Review, and the Sprint Retrospective,
while Artifacts & Commitments covers the Product Backlog,
Sprint Backlog, and Increment along with the Product Goal, Sprint Goal, and
Definition of Done.
Backlog Management & User Stories and Estimation &
Sprint Planning cover the day-to-day work of refining and planning, from
writing good stories to story points, planning poker, and velocity.
Facilitation & Retrospectives and Coaching Teams &
Resolving Conflict then cover the people side: running meetings that
work, helping teams improve, and removing impediments.
Finally, Metrics & Continuous Improvement covers burndown
charts, cycle time, and cumulative flow, and Tools, Scaling &
Certification covers Jira, Kanban, scaling frameworks, and how to prepare
for a certification such as PSM or CSM.
Content
10 modules
01
Agile & Scrum Foundations
The Agile values and principles, why Scrum exists, and the empirical thinking of transparency, inspection, and adaptation behind it.
Agile ManifestoScrum GuideEmpiricism
02
The Scrum Master Role
What a Scrum Master is accountable for, servant leadership, and how the role differs from a project manager or team lead.
Servant LeadershipAccountabilitiesScrum Values
03
Scrum Events
The Sprint, Sprint Planning, the Daily Scrum, the Sprint Review, and the Sprint Retrospective, and how to keep each one purposeful and time-boxed.
Sprint PlanningDaily ScrumSprint Review
04
Artifacts & Commitments
The Product Backlog, Sprint Backlog, and Increment, and the commitments that go with them: the Product Goal, Sprint Goal, and Definition of Done.
Product BacklogSprint GoalDefinition of Done
05
Backlog Management & User Stories
Writing good user stories, refining the Product Backlog, and helping the Product Owner order work by value.
User StoriesAcceptance CriteriaBacklog Refinement
06
Estimation & Sprint Planning
Relative estimation, story points, planning poker, and using capacity and velocity to plan a realistic Sprint.
Story PointsPlanning PokerVelocity
07
Facilitation & Retrospectives
Facilitation techniques for running engaging meetings, and retrospective formats that lead to real improvements.
FacilitationRetro FormatsAction Items
08
Coaching Teams & Resolving Conflict
Coaching self-managing teams, handling conflict, removing impediments, and working with stakeholders and the Product Owner.
CoachingConflict ResolutionImpediments
09
Metrics & Continuous Improvement
Burndown charts, velocity, cycle time, and cumulative flow, and how to use them to improve without turning them into targets.
BurndownCycle TimeCumulative Flow
10
Tools, Scaling & Certification
Running Scrum in Jira, how Kanban and scaling frameworks such as Nexus, LeSS, and SAFe relate to Scrum, and preparing for PSM or CSM.
JiraKanbanPSM / CSM
What You Can Do After This Course
By the end of the curriculum you'll have worked through 5 hands-on projects and
covered the core of what a Scrum Master role expects. Concretely, you'll be able
to:
Explain Agile and Scrum: the Agile values, the three Scrum accountabilities, and why empiricism sits at the heart of Scrum.
Serve the team as a Scrum Master: lead through service, protect the team's focus, and help everyone understand and follow Scrum.
Run the Scrum events: facilitate Sprint Planning, the Daily Scrum, the Sprint Review, and the Retrospective so each one reaches its purpose within its time-box.
Keep the backlog healthy: help the Product Owner refine items, write clear user stories, and order work around a Product Goal.
Plan realistic Sprints: use relative estimation, capacity, and velocity to help the team commit to a Sprint Goal it can meet.
Coach and unblock people: handle conflict, remove impediments, and help a team grow towards self-management.
Measure and improve: read burndown, cycle time, and flow data, work in tools like Jira, and be ready for a PSM or CSM exam.